Portrait of Raymond Chow

Raymond Chow

Consultant

Digital transformation

Hong Kong

Consultant specializing in digital transformation, with extensive expertise in implementing EPM and ERP solutions. With an engineering background, I have a solid technical base, which enables me to combine analytical rigor with a passion for managing transformation projects. My aim: to improve our customers’ productivity and operational efficiency through innovative, customized solutions.

Consulting Skills

Successful experience in the field of Finance and Enterprise Systems:

  • System implementation
  • Project management
  • Workshop facilitation
  • System integration test
  • User acceptance test

Professional Experience

Since March 2023
BAKIA Consulting | Consultant

2021
HK Telecom | Product Assistant

2021
Mattel | intern

Some References

Retail

Implementation of CCH Tagetik for budgeting, estimating and reporting:
Design of input and output reports, Integration tests, Acceptance and writing of training materials.

Insurance

Implementation of Odoo ERP for HR, CRM, Helpdesk, Purchasing, Sales and Accounting modules:

  • Collaborated with business stakeholders to analyze business processes and define business requirements, through facilitating workshops and process mapping exercises
  • Aid in end-to-end system implementation, including module configuration, SIT, UAT and change requests
  • Documented functional requirement specifications and training material
  • Provided user training and go-live support

 

Transportation

ETL design and implementation of reporting dashboards

 

Manufacturing

Designing an automated business workflow with MS Power Automate

 

Telecommunications

Cloud product management service:
User requirements collected
Design of a test plan and a test scenario for acceptance
Drafting of training materials

Education

  • The Hong Kong Polytechnic University – Bachelor in lndustrial and Systems Engineering
  • University of Twente (Exchange Program)

Languages

  • Cantonese (native)
  • English (fluent)
  • Mandarin (fluent)

Solutions

  • CCH Tagetik
  • Odoo

Industries

  • Retail
  • Insurance
  • Transportation
  • Manufacturing
  • Telecommunications

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