Portrait of Raymond Chow

Raymond Chow

Consultant

Digital transformation

Hong Kong

Consultant specialized in digital transformation, with extensive expertise in the implementation of EPM and ERP solutions. With an engineering background, I have a solid technical foundation, which enables me to combine analytical rigor with a passion for managing transformation projects. My aim is to improve our customers’ productivity and operational efficiency through innovative, customized solutions.

Consulting Skills

Successful experience in the field of Finance and Enterprise Systems:

  • System implementation
  • Project management
  • Workshop facilitation
  • Integration testing
  • User recipes

Professional Experience

Since March 2023
BAKIA Consulting | Consultant

2021
HK Telecom | Product Assistant

2021
Mattel | Stagière

Some References

Retail

Implementation of CCH Tagetik for budgeting, estimating and reporting:
Design of input and output reports, Integration tests, Acceptance and writing of training materials.

Insurance

Implementation of Odoo ERP for HR, CRM, Helpdesk, Purchasing, Sales and Accounting modules:

  • Collaborated with business stakeholders to analyze business processes and define business requirements, through facilitating workshops and process mapping exercises
  • Aid in end-to-end system implementation, including module configuration, SIT, UAT and change requests
  • Documented functional requirement specifications and training material
  • Provided user training and go-live support

 

Transportation

ETL design and implementation of reporting dashboards

 

Manufacturing

Designing an automated business workflow with MS Power Automate

 

Telecommunications

Cloud product management service:
User requirements collected
Design of a test plan and a test scenario for acceptance
Drafting of training materials

Education

  • The Hong Kong Polytechnic University – Bachelor in lndustrial and Systems Engineering
  • University of Twente (Exchange Program)

Languages

  • Cantonese (native)
  • English (fluent)
  • Mandarin (fluent)

Solutions

  • CCH Tagetik
  • Odoo

Industries

  • Retail
  • Insurance
  • Transportation
  • Manufacturing
  • Telecommunications

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